Return Policy

 
  • Customers may return most books within 15 days of purchase, provided that the book is in new condition.
  • ArtScroll Sefarim and books can not be returned.
  • "New condition" means that the book is unused, unmarked, and undamaged, and still in its original packaging (if applicable).
  • Customers must bear the cost of shipping the book back to the store.
  • The cost of shipping will be deducted from the customer's refund.
  • To initiate a return, customers must contact the store's customer service team at ashkenaziimports@gmail.com to request a return authorization.
  • Once the return has been authorized, customers should package the book securely and ship it back to the store, along with a copy of their original purchase receipt.
  • Once the book is received and verified to be in new condition, the customer's refund will be processed, less the cost of shipping.